Afterfold support
Need help with a puzzle, a purchase or your progress? Contact the developer and include your device model, iOS version, app version and a short description of what happened.
Please never send passwords, payment-card details or Apple verification codes. If you attach a screenshot, remove any personal information first.
How do I play?
Lift a connected group of matching tiles to make a stencil. Rotate it, preview a placement over occupied tiles, then stamp. The marked stencil tile lands where you tap or drop. Reach all the glowing lights within the available stamps. Use Learn to play on Home for the guided tutorial.
Which difficulty should I choose?
Basic offers hints and gentle progression. Hard adds more planning, and Extreme uses larger, more complex puzzles. Nightmare adds anchor seals and removes hints, undo and restart. Adventure puzzles progress from Basic through Hard to Extreme.
How do I restore purchases?
Use the same Apple Account that made the purchase, connect to the internet, then open Afterfold’s Settings and choose Restore purchases. A pending purchase, such as Ask to Buy, unlocks after Apple approves it. Don’t purchase the same content again to troubleshoot.
What happens to a Puzzle Pass after the season?
A pass has a limited purchase window. Once purchased, it remains finishable afterward. Rewards you earn stay yours. Premium access is a one-time purchase for that pass, not an automatically renewing subscription.
Where is my progress saved?
Puzzle progress and preferences are stored on your device. Restoring purchases restores eligible purchase access; it does not restore your local puzzle progress. Avoid deleting the app or resetting its data when troubleshooting. Moving to a new device may require an Apple device backup; Afterfold does not provide its own progress-sync account.
Game Center and Battle
Leaderboards and online matches use Apple Game Center and require an internet connection and Game Center sign-in. Battle searches for an iOS opponent at your selected difficulty; a computer opponent fills an empty queue after the waiting period. Use Forfeit if you need to leave a match.
Refunds and billing
Apple processes in-app purchases and refund requests. Visit Apple’s Report a Problem page for purchase or refund help. We cannot access your payment-card details.
Report a bug or privacy concern
Email support@afterfold.app. Explain the screen or action involved and whether the issue happens repeatedly. For data questions, see our privacy policy.